Windows hello fingerprint greyed out. Experience Windows Feature Experience Pack 1000.

Windows hello fingerprint greyed out Apr 20, 2024 · Few users report The option to add a finger or remove the fingerprint are greyed out and not clickable. When I click on "Set up" under "Windows Hello Face" in the "Sign-in options" page in accounts setup, I see a blank white window with the window title "Windows Hello Setup" and nothing else. To enable the Fingerprint and facial recognition functions of windows hello on a domain joined windows 10 computer there are some settings that must be changed in group policy. This article aims to comprehensively explore the reasons behind this issue and outline possible solutions for affected users. I FIXED IT. Aug 3, 2016 · cant use windows hello , fingerprint, pin on Lenovo 7460. Select [Windows Hello Fingerprint] ③, then select [Remove] ④, the fingerprint sign-in option will be removed. The message is shown since it assumed you want to use Windows Hello to sign in every time. The 'Setup' button is greyed out and is not clickable. This option is currently unavailable - click to learn more. This is not a good situation. Oct 18, 2021 · Disable the “Only allow Windows Hello sign-in” option. Jan 30, 2025 · Hey, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. (see attached screenshot) I checked forums for solution without success. I found a number of settings to perform in the GPO: But still the button “set up” is grayed out… The driver is installed correctly. Oct 18, 2018 · Hi, I want to allow computers in the domain to sign in using a fingerprint, These are computers with Windows 10 version 1803. There can be various reasons why Windows Hello Fingerprint Recognition Not Working such as driver issues, outdated operating systems, dirty sensors, or faulty hardware. I typically use my fingerprint scanner to log into my laptop but I also have a pin I occasionally use. The key setting is the "Work or School Account" with the colorful windows logo by it. When I click on them I am given a something went wrong message. If you are experiencing the reported problem on computers that have been set up for an organization (e. For more information about Windows Hello biometrics, see: Sep 4, 2022 · The issue is that i am not able to use fingerprint in the laptop because it is connected with our domain account name. my thinkpad e480 was recently formatted and since then the fingerprint doesn't work moreover the Windows Hello isn't working. They are both capable machines. Skip to primary navigation; Find the Sign-in with an external camera or fingerprint reader option. When I first upgraded to 1804, the Windows Hello options for PIN and Fingerprint setup were grayed out. Oct 28, 2020 · Windows Hello has automatically been disabled on my device and has been greyed out so I'm not even being able to turn it on. I searched online for articles about the fingerprint scanner and finally found a blog someplace that explained the connection between Windows Hello and the fingerprint scanner. Download PC Repair Tool to fix Windows errors automatically Updated on July 24, 2024 Tags: Errors , Login Feb 17, 2022 · I've been trying to set up my laptop for "Hello", so I don't have to put in a pin each time. ? Just to confirm can you quote the fully version and build level of windows currently. Let us know the outcome. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face . Don't touch the "Connected to whatever domain" setting. Jun 11, 2020 · after a domain migration, the user can't modify the Windows Hello Settings. Pages Jul 24, 2024 · Read Next: Fix Windows Hello PIN Remove button greyed out. There is a message: "Some settings are managed by your organization" and the options are greyed out Before the migration everything was in order and functioning. . When I go to setup Windows Hello with FingerPrint option, the Setup button is greyed out, even already setup PIN I tried Disable then Enable Finger Print in Bios but no luck. The Fingerprint "Set up" button is greyed out. However, on the settings page for Windows Hello, the "Set up" button is greyed out under "Fingerprint" and there is a red message at the top stating "Some settings are managed by your organization". After setting up a Windows Hello PIN, you cannot remove it until this option is enabled. If you remove Windows Hello option from your PC, the greyed out option will be enabled. In the Accounts, on the left side, click on Sign-in options. Jan 20, 2025 · I am stuck at log in because Windows Hello demands a PIN, and it won't let me quit the prompt, which means I cannot log in and reset my PIN. To re-register or add another fingerprint, go to Settings > Accounts > Sign-in options > Fingerprint recognition (Windows Hello) and select Add a finger. Here in this article, we have a few solutions help you get your Sep 2, 2024 · This is how you can fix the Windows Hello PIN button greyed out in Windows 11 issue. Then click the Remove button and click it again to verify you want to remove the fingerprint data. What is Windows Hello? Windows Hello is an operating system feature designed to enhance security and user convenience. I don't know why you designed Windows Hello like this. Errors *Some settings are hidden or managed by your organization. The option to use the fingerprint reader or pin stays Mar 2, 2020 · Hi Elaine. Trying to setup Fingerprint reader authentication via Windows Hello on domain-joined systems. Most premium laptops come equipped with this technology; however, desktop users often have to invest in external hardware like USB fingerprint readers or IR-capable webcams. The "Remove" button in the "PIN (Windows Hello)" sign in option is greyed out, and cannot be used. What am I missing here Feb 10, 2025 · Using Windows Hello (Fingerprint, PIN) for faster authentication. When I go to Account - Windows Hello - Pin (Windows Hello) - Remove this sign in option, the remove button is greyed out. Set up Dynamic lock Jun 28, 2024 · This tutorial will show you how to remove the Windows Hello PIN sign-in option from your account in Windows 11. Neither my boss nor I know if any GPOs that could possibly be blocking this. The camera does not appear to turn on. Jul 10, 2020 · Fingerprint reader/Windows Hello unavailable I am using Windows 10 on a Dell laptop. It just sits there forever until I close it. Feb 1, 2016 · As a new Windows 10 user, I had no idea what Windows Hello was, and I didn't realize that one had to activate Windows Hello to get the fingerprint scanner active. msc to change the privacy settings but this does not work. Sep 1, 2016 · Hey guys, I have a Dell Latitude E7450 with Windows 10 Pro, joined to my domain. However, the statuses on my current account is still unavailable. Set up the PIN again, locked, unlock with PIN, reboot, PIN is gone. Windows Hello Fingerprint - used to configure the sign in using a fingerprint, instead of a password. The it works again for a while Go to Windows Settings -> Accounts -> Access Work or School. I succesfuly remove Fingerprint, but for PIN the button "Remove" is greyed out. The only way to make it working is configuring a new finger. I set the registry to allow domain May 4, 2024 · If Windows Hello is not available, you will see a message: Windows Hello Face. Type services. ; The Accounts section open to Your Info. ; Click on Accounts. See full list on windowsreport. Restart your PC and try to add a Windows Hello PIN again. I get two messages: 1. I've seen posts about this issue in Windows 10, but the fixes aren't working for me. It simply says the option is currently available, and upon expansion says something went wrong, try again later. You may need to reregister your Hello options if needed. But not after hdd sleep. In my case that key (and others in the same folder) are set to 1 thanks to the GPO and the PIN option is configurable, but for some reason the fingerprint button is still greyed Jul 7, 2016 · Over the past week, two readers have asked us to publish a solution to greyed out fingerprint setup button in Settings > Accounts > Sign in options section. Select Windows Biometric Service from the left-hand side column. May 7, 2019 · Is there any reason why Domain Joined Windows 10 Enterprises Windows Hello greyed out and users cannot set PIN. My Fingerprint used to work on Boot, Reboot, Lock. Once you’ve configured the settings, restart your PC for changes to take effect. I have never used any of the Windows Hello features on this PC. Hope that helps, and rely on us for any further inquiries. 6. I tried using gpedit. I can also change both after I added the new account to my currently account. 5. Regards. I have placed two fingers into the setup. FACEPALM May 25, 2017 · Find your Windows Hello driver, right-click on it, and select Remove driver software… Restart your computer One the next startup, Windows 10 should automatically detect Windows Hello, and install the latest driver for it Once Windows 10 installs the driver again, try running Windows Hello to see if the issue is resolved. ; Open Settings. I'm Greg, an installation specialist, 10 years Windows MVP, and Volunteer Moderator here to help you. Try again later. Please let me know the result. msc then hit enter Navigate to Policy then select Administrative Templates then Windows Components lastly Windows Hello for Business Choose Use Windows Hello for Business Select the disable option and hit Apply then click OK. Note: The user's domain password will be cached in the system vault when using this feature. I removed a driver under "biometrics" in device manager as instructed on one of the answers. Under Ways to sign in, you'll see three choices to sign in with Windows Hello: Select Facial Click on Fingerprint recognition (Windows Hello) and then click the Set up button. Following the steps given in this article, you will fix the Windows Hello PIN remove button greyed out in Windows 11 issue. Now, press Windows Key+I to open the Settings application. ”; To fix the remove PIN button grayed out on Windows 11, turn off the “For improved security, only allow Windows Hello sign-in for Microsoft account on this device” toggle switch on the “Sign-in options” page or the Dec 13, 2020 · 4. May 21, 2019 · Hello, I bought a fingerprint reader to use on my pc ( windows 10 Home 64bit) and I cant use it because the button is greyed out due to this message. If you’re also looking to setup fingerprint on your Windows 10 PC but the setup button is greyed out, please read on to know the solution. Feb 14, 2025 · We couldn't find a fingerprint scanner compatible with Windows Hello Fingerprint hi, I cannot longer use fingerprint on my surface laptop go, i need Oct 31, 2024 · Locate and double-click Allow Windows Hello login only. After installing Windows 10 Enterprise (whether via an in place upgrade or fresh install), the PIN and Fingerprint Sign-in options are unavailable as the buttons are disabled/greyed out. I just enrolled my device to intune and all of a sudden my fingerprint settings are greyed out once again! Jan 9, 2024 · in my Windows 11 I tried to used login with "Fingerprint recognition" and "PIN". I am able to set up Fingerprint reader after making some registry changes, I can create a PIN when setting up Fingerprint but cannot Change or Remove it as that option is greyed out under settings. After some time I found that this choice did not suit me and I wanted to remove it. Jun 13, 2018 · I want to setup Windows Hello Facial Recognition sign-in on MS Surface Pro 4's & Surface Pro's. Step 1. There is nothing to worry about if you have been facing this issue after updating to Windows 11, as many people have reported facing it. After restart, try to set up the Windows Hello Fingerprint sign-in option again and see if the problem is fixed. Every time I start my computer it wants me to set up Windows Hello features like facial recognitions, fingerprint scan, and pin. Aug 5, 2016 · I have tested this on a Lenovo Yoga 260 laptop and a Lenovo M93P desktop (with attached external fingerprint reader). You can use Windows Hello to sign in to your device from the lock screen and sign in to your account on the web. What can I do to remove this message? Kind regards, Mike Mar 28, 2019 · I managed to enable my Fingerprint settings via GPO and Registry entries and all worked fine as the option is no longer greyed out and I can finally configure my fingerprints! However. 0 I have the option to set another finger or to remove this sign in option (ofc greyed out) this may mean that my finger data is still there and the physical sensor was working perfectly untill i did local account switching. Fingerprint Recognition(Windows Hello)→Set up. As soon as I signed in as another user it became enabled. The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. Nov 4, 2021 · 2. Nov 30, 2023 · I have been running Windows 11 on my Lenovo Yoga 15IRH Laptop. How do I fix this? Jan 18, 2025 · Go to the Start Menu on the Taskbar. Nov 5, 2023 · Thanks for responding. Enabled Computer Configuration\\Administrative Templates Policy definitions: System, Logon, Enable Turn on convenience PIN sign-in Windows Components/Biometrics/ Allow the use of biometrics Windows Components/Biometrics/ Allow domain users to log on using biometrics Nov 6, 2024 · Additionally, this feature enhances the security of your computer; without Windows Hello, anyone could potentially access your PC. How do I fix Windows Hello this fingerprint is currently unavailable? Nov 8, 2019 · Keywords: Sign-in Options, Windows Hello, Windows 10, Azure Active Directory, AAD, Fingerprint, Face Recognition, MDM, Intune, Microsoft Azure, Turn off Windows Hello, Turn Windows Hello, enable Windows Hello, disable Windows Hello This Guide will explain both how to enable and how to disable Windows Hello. Experience Windows Feature Experience Pack 1000. I understand that is a subjective opinion. Mar 19, 2018 · HA! So it turns out that the reason that PIN was enabled but Fingerprint was not was because I was signed in as the domain’s Administrator account and Microsoft has some kind of built-in security rule that explicitly forbids that account from using the fingerprint reader. To configure Windows Hello for Business, use the Administrative Template policies under Windows Hello for Business. Press Windows key + R key together from the keyboard. Starting with Windows 11 login via Fingerprint only works for hours, a few days and then permanently saying that PIN is required and Fingerprint not offered even configured properly. Nov 8, 2024 · By resetting Windows Hello and setting up a new PIN, you can potentially fix the issue of the grayed-out "Remove PIN" button in Windows 11 and regain control over your PIN settings. Conclusion The grayed-out "Remove PIN" button in Windows 11 can be a frustrating issue that prevents users from changing or removing their PIN. Nov 26, 2023 · This message does not only mean that you have Hello Face enabled. Feb 12, 2023 · I am trying to setup PIN (Windows Hello). Aug 15, 2016 · Make sure "Computer conf/policies/Admin temp/Windows comp/Windows Hello for Business/Use Windows Hello for Business" is set to NOT CONFIGURED. In case that didn't work lets try using the Registry editor. Another pc that did the same migration between domains is working well. Repeat the removal with all Windows Hello related drivers and then reboot your PC. But don’t worry, there’s an easy way to fix this and make these features work again. Jan 3, 2024 · I have a Dell Inspiron 15 5000 and Windows 11. " Underneath there is an exclamation mark with "something went wrong. Active Directory, Intune), but you don't want to use Windows Hello for Business, proceed to enable the "Turn on Aug 30, 2021 · Right-click on Windows key and select Device Manager. Method 6: If the methods listed did not work, please perform an in-place upgrade of your Windows 10. Nothing of those work. Threats include any threat of violence, or harm to another. The Fingerprint reader / sensor is marked as available on Select systems only. I’m trying to set up the fingerprint reader for biometric sign-on, but when I go to that control panel setting, it tells me that “Some settings are managed by your organization”, and the option is greyed out (see image). I’ve The problem occurs when, for some reason, my fingerprint isn't recognized and, instead of 1Password demanding its password (long and complex), Windows Hello wants my Windows account login password (which is neither long nor complex). Dec 15, 2024 · Then I upgraded to Windows 11 version 10. User Guide . 1. No GPO applied but default domain policy only (out of box no customization). Apr 9, 2023 · I recently got a MI NOTEBOOK ULTRA with Windows 11 preloaded. Jan 21, 2025 · Windows Hello is Microsoft’s biometric authentication system offering PIN, face, and fingerprint sign-in options. the first step the setting up fingerprint or facial recognition is to set a pin number, but the pin number option is greyed out. We have already shared you the guide to set up Windows Hello fingerprint login in Windows 11. Many Windows 10 users have reported that the PIN and Fingerprint Sign-in options aren’t available as the buttons are disabled/greyed out. PIN failures If you’re prompted to create a PIN again after already having one, it may be due to security updates or changes in the system. It works for awhile but then no longer recongizes my finger(s). Mar 19, 2018 · It’s partially my issue. In windows 11 I do not see that option, only "remove this sign-in option". First, follow the path below: C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft Locate the Ngc folder and delete it, after that restart the computer and try to reconfigure the Windows Hello input methods. Here are the pertinent facts: The correct drivers are installed for the fingerprint reader because I was able to set… Jan 6, 2022 · I am having the same problem as this post: Windows Hello PIN/Fingerprint "This option is currently unavailable" I changed the same three polices in the solution to be "Not Configured" under Computer Configuration\Administrative Templates\Windows Components\Windows Hello for Business\ must be in the state "Not configured". Toggle the button to turn Aug 5, 2021 · If the If you've been away, when should Windows require you to sign in again? setting is grayed out with a Windows hello is preventing some options from being shown message, it means it is not possible to change this setting while a facial recognition or fingerprint recognition Windows Hello sign-in option has been added for your account since Aug 25, 2023 · I can't even select the remove option as it is greyed out. You will have to temporarily remove them and disable the option "Require Windows Hello sign-in for Microsoft accounts" in order to Mar 19, 2018 · I’m having some problems getting the Windows Hello Fingerprint feature set up on one of our laptops. All the best. What I did: 1) device manager > biometrics > (My fingerprint driver ) > power management tab > untick allow computer to turn off device. Follow the on-screen instructions to scan your fingerprint multiple times from different angles until it's fully registered. com Nov 30, 2021 · The fingerprint reader was working fine at first, but now it appears to not be working with windows hello. But is greyed out if logged in on using a domain account. Oct 5, 2018 · windows hello functions are disabled by default on domain joined computers. It can be a fingerprint or other Windows Hello option. Fingerprint, facial recognition and pin option greyed out after upgrade to Windows 10 version 1909 for EliteBook 8440w Harassment is any behavior intended to disturb or upset a person or group of people. If you are unable to find the “only allow Windows Hello sign-in,” then you can use this method. If on your Windows 11 PC, the Windows Hello PIN Remove button is greyed out; first, you can try to disable the “only allow Windows Hello sign-in” option from Settings. Click on Fingerprint recognition (Windows Hello) and then click the Set up button. I can't go to task Manager, I can't get windows prompt to work, I can't do anything at all. Go into Settings > Accounts > Sign in Options and remove Fingerprint and Facial Aug 30, 2021 · Right-click on Windows key and select Device Manager. May 4, 2018 · Under Windows 10 1703, the fingerprint reader worked fine. What I mean by new install is I have a new to me laptop so I downloaded the ISO from microsoft, created a boot USB, wiped the hard drive and did a completely new installation of Windows 11 23H2. Check if you have the options now. Jan 10, 2024 · Are you having trouble accessing the PIN and Fingerprint sign-in options on your Windows 10 PC at work? Sometimes, these options can look gray and you can’t use them. Yesterday, the fingerprint reader on my laptop stopped working, forcing me to . ArifAhmed2, I've been having a similar issue with my computer and the 1909 update, but I can't use my fingerprint. Dec 12, 2017 · Hello, It is possible that your admin account is corrupted hence, you are unable to set up the fingerprint feature. If you can't proceed to next method. Went through and set up PIN and fingerprint. g. Here are a few things you can check and try to resolve this: Oct 2, 2022 · I went into my sign-in options in settings and found that under facial recognition, fingerprint recognition, and pin it says "this option is currently unavailable. Jul 5, 2020 · Note that as I understand it, the fingerprint data doesn’t leave the client, so having a print stored on A doesn’t help on B. However, it will not remove the Security Key sign-in method, because this registration lives in Azure AD, not on the device. Step 4: When you have corresponding hardware support you can select the option and set it up. Now users want to use the fingerprint reader. In taskbar search box (Cortana), type "fingerprint" as shown below: Click on Setup Fingerprint sign-in (system settings) The appropriate Settings page will be opened. 22700. Method 2. Here are the pertinent facts: The correct drivers are installed for the fingerprint reader because I was able to set… Dec 28, 2019 · Navigate to Policy > Administrative Templates > Windows Components > Windows Hello for Business Select Use Windows Hello for Business Select the disable option Click Apply Click OK . " Also all the options to change my pin, add a fingerprint, etc are all greyed out. Go to set up again, like they were never set up. Reboot, they are all gone. Feb 3, 2022 · The Ngc folder is saved in the Windows folder and is where the PIN information is stored. Click on the Sign-in options in the left sidebar. The option to add a finger or remove the fingerprint are greyed out and not clickable. I can't pick PIN as a log in option at the account level. Nov 8, 2023 · Press Windows key + R and type gpedit. Apr 16, 2020 · Using Windows Hello. Aug 17, 2022 · Windows Hello Pin Setup "Something Went Wrong" When I try to open my laptop I get a message that pops up and says something along the lines of "Something went wrong and your pin isn't working" and Oct 24, 2024 · Does the Dell PC have a camera and fingerprint reader but the settings are not available. Restart your device and check if the issue persists. Download PC Repair Tool to fix Windows errors automatically Updated on May 26, 2024 Tags: Login , Troubleshoot I just reset my X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. Back to Table of Contents . Log in is working with the fingerprint for window 10 but when i downloaded window 11 my fingerprint option grayed out. Afterwards I created a new account, and am able to change Windows Hello Pin and Fingerprint, however not Face. I had mine set to Enabled. Dec 11, 2020 · Check if the Windows Hello option is now working. Mar 31, 2023 · Hi, I’m having an issue adding a new fingerprint on Windows 11, when I click on the sign in options it says “this option is currently unavailable” and to try again later, the button to set up another finger is greyed out. Oct 8, 2024 · We have the following problem in Windows 10, although we are searching for a solution for Windows 11 too. Right-click on Windows key and select Device Manager. Windows Hello is configured well and works with Face Recognition but unfortunately not with Fingerprint. Oct 29, 2024 · Windows Hello is Microsoft’s flagship security feature, supporting biometric authentication through facial recognition or fingerprint scanning. They are domain joined machines. But as long as it's not configured it should be ok. 1004. Click on “Accounts“. The Problem: Disabled Fingerprint Option Run Windows Hello troubleshooter Fingerprint recognition failures If your fingerprint didn’t scan properly, or if you’re using the wrong finger to sign in, you’ll get the error message Your fingerprint couldn't be recognized. Jun 27, 2022 · See: Windows Hello PIN Remove button greyed out. The following GPOs are set: Computer Configuration > Policies > Administrative Templates… Aug 17, 2019 · Right-click on Windows key and select Device Manager. I just reset my Thinkpad X380 to fix a driver issue and now I can't set up a pin or use fingerprint as all the Windows Hello options are greyed out and say currently unavailable. While this method provides quick access, some users may prefer to disable the Windows Hello login PIN for various reasons – whether it’s for privacy, system customization, or troubleshooting. Ran Hardware and Devices Troubleshooter Windows Hello FingerPrint greyed out I just received my X pro i7 with 16gb of Ram, windows 10 pro 1803. Dec 9, 2024 · Open the Services Panel and Stop the biometric service: Press the Win + R keys together to open a Run dialog box. Even the option for fingerprint and PIN have been automatically removed from the sign in options. We know about the "forgot my PIN" workaround, but we need to find an easy to reach solution for the end users. Mar 19, 2018 · I’m having some problems getting the Windows Hello Fingerprint feature set up on one of our laptops. 4] Check if Biometric Device is enabled in BIOS. Jun 22, 2022 · Hello, I am entirely unable to enable Windows Hello in our network. Under the Select a sign-in option Oct 20, 2024 · Turn on or off Windows Hello ESS using Windows 11 using this guide. This was the one thing I had set (from another blog) and it had prevented windows hello from working, windows hello wouldn't even start. Feb 23, 2025 · Windows Hello offers a convenient and secure way to log into your device using biometric recognition, such as fingerprint or facial recognition, or a PIN. Aug 17, 2023 · That’s why Windows Hello sign-in options such as PIN, facial recognition, fingerprint recognition are nowadays considered more secure. Mar 2, 2020 · Hi Elaine. I have Dec 9, 2024 · It seems like you're facing an issue with setting up Windows Hello facial recognition, where the setup option is greyed out and you're receiving the message about a camera not being compatible with Windows Hello Face. I’m sorry that you are experiencing this issue. Dec 7, 2022 · Sign-in options greyed out. You'll need to set up a PIN as part Dec 21, 2021 · Note: If your system does not have a camera compatible with Windows Hello Face or does not have a Fingerprint Scanner compatible with Windows Hello Fingerprint this option is shown as currently unavailable. the device manager as the biometric installed and and the control panel shows Hello, I have Windows 11 Pro 24H2 I like having Windows Hello set up (fingerprint and face recognition). May 29, 2019 · So you want to set up fingerprint on your Windows 10 PC but the problem is your setup button is greyed out. To assist you with your concern, we suggest you download and run the Windows account troubleshooter to isolate the issue. Dec 23, 2023 · The above two commands together, will delete all Windows Hello for Business registrations that are local to the Windows 10 device, including Windows Hello Face, Windows Hello Fingerprint and Windows Hello PIN. Nov 3, 2023 · Remove fingerprint scanner. Set it to Enabled, then Apply and OK. Get the Welcome to Windows Hello window and click on Get Started. However, my fingerprint scanner has stopped working, and when I look at my login settings, it shows all login options are grayed out, so I can't even edit my PIN or fingerprint scan. Click on the Get started button and confirm your account password when prompted. Occasionally, you may find the “Remove PIN” button greyed out in Windows 10/11, preventing you from removing a Windows Hello PIN. Jan 30, 2025 · Reset Windows Hello Settings: Unable to re-add fingerprint/face unlock as the options are grayed out. Before going ahead with the same, make sure to add a user account password, then follow the below steps to configure and tackle the issue. Disconnect that. Windows Hello is a more personal, more secure way to get instant access to your Windows 11 devices using a PIN, facial recognition, or fingerprint. Dec 7, 2020 · How to Enable or Disable Windows Hello Biometrics in Windows 10 Windows Hello biometrics lets you sign in to your devices, apps, online services, and networks using your face, iris, or fingerprint. In Windows 10, I would remove both setups and then re-enter them. Feb 14, 2022 · Have a brand new domain-joined Dell with Windows 10 21H2 and a USB fingerprint reader. Mar 19, 2018 · In almost every other case both the fingerprint and PIN options under Windows Hello are greyed out and can be fixed by, at a minimum, setting the registry key “AllowDomainPINLogon” to 1. I also can't add any other Windows Hello logins. Select Remove driver software and wait for the removal to be finished. Restart the computer: Close the Group Policy Editor and restart your computer. Fingerprint and PIN are no longer greyed out. Now, click on Windows Hello PIN. When the computer is not joined to the domain, the option to setup fingerprint is enabled and not grayed out. Enable "Turn on convenience PIN sign-in" using Group Policy. msc. As you can see, the Set up button under Windows Hello Fingerprint login is greyed out: You need to Apr 20, 2022 · I recently bought a new windows computer and I upgraded to windows 11. Dec 13, 2017 · To fix that, try to update the corresponding drivers: Right-click on Windows key and select Device Manager. Hybrid Prem Windows 11 Pro 21H2 DC 2012 r2 Want to use Windows Hello to use Biometric sign in so i. Go into Settings > Accounts > Sign in Options and remove Fingerprint and Facial May 5, 2023 · To remove PIN on Windows 11, open Settings > Accounts > Sign-in options, click “PIN (Windows Hello),” click “Remove,” confirm credentials, and click “OK. Dec 18, 2016 · I bought a USB fingerprint reader, and when I plugged it in, the driver installed correctly. Well, worry not, because you’re not the only one to encounter this problem. Dec 30, 2023 · It is a Nexigo Hellocam (highly rated on Amazon). 2. I'm also attaching a screenshot of the same. I apologize, Community is just a consumer forum, due to the scope of your question (Domain Managed Account) can you please post this question to our sister forum on Microsoft Q&A in the Azure AD section (linked below) Nov 21, 2022 · 6. I have set up Fingerprint Recognition (Windows Hello), for multiple fingers, but Windows Hello it is still requiring pin. In case if fingerprint login is not working, then this article will help you to fix it. even if only Nov 30, 2018 · I can't set up Windows Hello Fingerprint with my Microsoft Modern Keyboard with Fingerprint ID. […] May 18, 2023 · Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution. Windows Hello is a more personal way to sign in, using your face, fingerprint, or a PIN. Jul 27, 2019 · If you disable or don't configure this policy setting, a domain user can't set up and use a convenience PIN. (the second option is greyed out) Click on Fingerprint recognition (Windows Hello) and then click the Set up button. Nov 2, 2022 · Hi ToriUC, I am Dave, I will help you with this. May 16, 2019 · Hi, i have a Domain with Windows 10 Pro clients. Windows Hello PIN - used to configure the sign in with a PIN, instead of a password. Well that is gone now and still no facial recognition. The thing is that when they are set up, the Additional Under the “Manage how you sign in to your device” section select the Windows Hello Fingerprint option. Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. 22631 and the fingerprint sign in no longer works. I am sure it isn't a driver issue as Windows Hello works fine on a newly created local account. The option is greyed out. Then click on "Sign-in Options". Oct 30, 2020 · All of the options are greyed out ( that includes windows hello face, windows hello fingerprint, security key and windows hello pin) - and up top in RED is the following: "Some of these setting are hidden or managed by your organization" I don't have or belong to an organization and neither does my laptop. May 13, 2016 · To enable Fingerprint set up in Windows 10, follow these simple instructions. We use only Windows 10 21H2 clients and Windows Server 2019 domain controllers. Fingerprint recognition (Windows Hello) shows " This option is currently Unavailable" Facial recognition (Windows Hello) shows "This option is currently unavailable" PIN (Windows Hello) shows " This option is currently unavailable" Sep 20, 2019 · Hello All. If I set up a local user, the PIN and fingerprint ‘survive’ a reboot. Get a Windows Hello Setup window and it is blank and nothing happens. I hope the information provided is useful to you, if you have any additional questions please do not hesitate to Dec 23, 2023 · The above two commands together, will delete all Windows Hello for Business registrations that are local to the Windows 10 device, including Windows Hello Face, Windows Hello Fingerprint and Windows Hello PIN. Oct 17, 2022 · Computer Configuration > Administrative Templates > Windows Components > Windows Hello for Business > Use Windows Hello for Business. If the above methods don't work, you can try in-place upgrade which will refresh your windows and won't delete your data, but it is still recommended to backup your Click on Fingerprint recognition (Windows Hello) and then click the Set up button. "We couldn't find a camera compatible with Windows Hello Face. One common issue is the "Remove" button for the Windows Hello PIN being greyed out. I can use Windows hello only if I'm logged in using local account. I activated Convenience PIN sign-in, under Windows components i activated allow domain users to login with biometrics, and under Windows Hello for Business, i activated Use Biometrics and activate Windows Hello for Business. You can turn on/off the ability to store the prints, but not centralize them. It does seem odd you don't have: For improved security, only allow Windows Hello sign-in for Microsoft accounts on this device. Locate the Hello, webcam, and fingerprint drivers individually and right-click on each of them. I've tried to do a lot of searching on the internet but nothing has helped so far. 0. Fix Windows Hello PIN Remove Button Grayed Out in Windows 11/10 [Tutorial]Windows 11 requires you to create a PIN to access your account since it is easier t May 26, 2024 · Also Read: Windows Hello PIN Remove button greyed out in Windows 11/10. Jul 30, 2023 · Method 2: Use the forgot PIN option. I go to Setting Set up another finger and click on Add a finger. Apr 5, 2023 · Windows Hello PIN Remove button greyed out in Windows 11/10 || hello pin remove option not available Laptop This instructions in this video tutorial can be Aug 31, 2017 · Harassment is any behavior intended to disturb or upset a person or group of people. I seem to have issues with my Fingerprint recongition (windows hello). To learn more, see Configure Windows Hello. In almost every other case both the fingerprint and PIN options under Windows Hello are greyed out and can be fixed by, at a minimum, setting the registry key “AllowDomainPINLogon” to 1. I'm running an Feb 2, 2021 · So I tried the registry edits to no avail. 7. Locked the machine, all seemed okay. Checked Device Manager: Scanned for hardware changes and enabled hidden devices. qdpb hvdsgu wjgbc rhsipz yavbywb pogyvb myfwt adxw guzdr ircjen jwolhfx odedguo dzlimm rubh pnniq